- FAQ
-
- Please click below for frequently asked questions regarding ordering, shipping, payments and our policies on exchange, returns and refunds.
- - Ordering -
-
- We endeavor to keep stock of all the dragon boat products. We stock paddle sizes from 46” – 51”. We can also modify to any other length in our workshop to your requirement.
Order by: Phone at 02 94407268 or 0411 116441 | by email Sales@typhoon8.com.au
Order Processing
Orders through the above means will be processed within 24 hours of your order, from Monday through Friday. We will contact you via email to confirm availability and shipping of your order. Typhoon8 reserves the right at any time to accept or decline your order, or limit the order quantity for any reason.
- We endeavor to keep stock of all the dragon boat products. We stock paddle sizes from 46” – 51”. We can also modify to any other length in our workshop to your requirement.
- - Shipping Costs & Info-
-
We dispatch all T8 products around Australia via Australia Post or TNT. The cost of shipment depends on the size & weight of the shipment. Details could be obtained from the TNT web site on: http://www.tnt.com/express/en_au/site/home.html
- - Payments -
-
- Your order could be picked up and paid by cash at our warehouse situated at:
38 Gould Av
St Ives NSW 2075
or
by your bank card or by EFT,
Electronic Funds Transfer by your bank
Our banking details are:
Name : Paddling Products Australia
Bank : Commonwealth
BSB : 062 246
Account : 1011 2168
- Your order could be picked up and paid by cash at our warehouse situated at:
- - Refunds | Returns | Exchanges -
-
- Refunds
We can only offer refunds for items which have not yet been shipped (including out of stock items) or for defective or incorrect items that have been shipped. For all other cases, we provide exchanges or credit towards a future purchase only, please see below for more details.
Returns & Exchanges
Unused merchandise and unworn apparel can be returned for exchange or credit towards a future purchase. Exchanges must be within 60 days of purchase date. Related shipping charges will not be included in the credit however (with exception of defective or incorrect items).
- Refunds
Copyright © Since 2002, Typhoon8 Ltd.